InToMission (ITM) places great importance on protecting your personal data. We handle the information you share with us carefully and confidentially. In this Privacy Statement, we explain how we process the personal data of clients, participants in training courses and workshops, and visitors to our website, in accordance with the General Data Protection Regulation (GDPR). InToMission is the data controller within the meaning of the GDPR.
Who are we?
InToMission provides independent mission and crosscultural support for people living and working abroad or in multicultural contexts in the Netherlands. We support people throughout preparation, their time on the field and re-entry, and also provide training courses and workshops.
Personal data we process
We process personal data that you provide to us when this is necessary for providing our support, training courses and workshops.
The personal data we process may include:
As part of our support services, we may also process special categories of personal data, such as information relating to psychological well-being and personal development. We process this information only when it is necessary for providing support and with your explicit consent.
Purposes of processing
We process your personal data for the following purposes:
Legal basis for processing
We process personal data on one or more of the following legal grounds:
By entering into an agreement with InToMission, you acknowledge this Privacy Statement.
Use of digital tools and AI
InToMission makes use of digital tools, including AI-assisted applications, in the preparation, processing and support of our support programmes. These tools are used solely to assist with reflection, record-keeping, structure and the quality of the support process. No confidential or personally identifiable information relating to a mission worker is shared with AI systems without explicit consent. Personal support and decision-making always remain the responsibility of InToMission and the people providing that support.
Newsletter and Publication
If you have subscribed to our newsletter and/or blog updates, we process your name and email address solely for the purpose of sending these to you. You can unsubscribe at any time using the unsubscribe link in the newsletter. Newsletters, blogs or other publications may include stories or experiences of mission and/or crosscultural workers. These are shared only with the prior consent of the person concerned.
Digital records (Huddle) and communication
We use Huddle as part of our support programmes. Huddle is a secure online learning environment in which documents and communications relating to support are shared, sent and stored. The Huddle environment is protected by personal login credentials and a password. Mission and crosscultural workers have access to Huddle themselves. Huddle also provides opportunities to connect with other mission or crosscultural workers and, upon request, exchange information.
Support agreements and records
We maintain records of support sessions. Access to these records is limited to:
Records are used only:
Records are not shared with third parties unless required by law.
Security of Personal Data
InToMission takes appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access. These measures include:
Collaboration agreements and signed documents are stored securely. We use secure accounting software for our financial administration. Access to personal data is restricted to authorised persons.
Cookies
The InToMission website (www.intomission.nl) uses cookies. Cookies are small text files stored by your browser on your computer, tablet or smartphone. We use functional cookies that are necessary for the proper functioning of the website and analytical cookies to help us improve the use of our website. Where possible, data collected through analytical cookies is anonymised. Where consent is required for cookies, we ask for this through a cookie banner.
InToMission does not use tracking cookies for marketing purposes.
Links to third-party websites
Our website contains links to third-party websites. We recommend reviewing the privacy policies of these websites. InToMission is not responsible for how third parties process personal data.
Social media and communication tools
Our website includes social media buttons, such as those for Facebook, Instagram and LinkedIn. We recommend reviewing the privacy statements of these platforms. InToMission also uses communication tools such as WhatsApp and Slack. We use these tools with due care and do not share personal data without consent. In group communications, individuals are only discussed with their explicit consent.
Retention periods
We do not retain personal data for longer than necessary for the purpose for which it was collected. InToMission applies the following retention periods:
Your rights
You have the right to:
You can submit a request through our contact form or by email. We will handle your request with due care and respond within one month at the latest. References to written requests also include requests submitted by email.
In certain circumstances, we may refuse a request in whole or in part, for example where the rights of others would be adversely affected. If this is the case, we will explain our decision to you in writing.
If you disagree with our decision, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Changes to this privacy statement
InToMission reserves the right to amend this Privacy Statement. The most recent version will always be available on our website.
Contact InToMission:
Margriet Muurling
Email: info@intomission.nl
Tel.: 06 – 20 57 01 80
If you have any questions about this Privacy Statement or about how we process your personal data, please feel free to contact us.
This Privacy Statement was last updated on 12 January 2026.
